It's not about showing people that they are inconsistent.
It's about showing them a way out.
The inconsistency is producing discomfort. A way out to greater consistency feels good.
Saying "Ha, ha--you're wrong" creates resistance and more "us and them" tension.
The thing is to point away from both us and them to a better place to be. People may go there without writing you a thank-you note, which is a big win, because it's not about you.
It's about a better place to be for everyone.
It's about showing them a way out.
The inconsistency is producing discomfort. A way out to greater consistency feels good.
Saying "Ha, ha--you're wrong" creates resistance and more "us and them" tension.
The thing is to point away from both us and them to a better place to be. People may go there without writing you a thank-you note, which is a big win, because it's not about you.
It's about a better place to be for everyone.
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