"He also told me that a hostess should never apologise for any failure in her household arrangements, if there is a hostess there is insofar as there is a hostess no failure."

--Gertrude Stein, "The Autobiography of Alice B. Toklas," quoting Toklas' father

It would be good to have a nylon jacket with the words on the back FACILITY STAFF and a photo of the Earth from space. Then when I put on the jacket I would need to do things that someone working for the good of the whole facility would do.

Hostess/staff it's all your problem. Hostess/staff you can deal with it. You can deal with it because you think you can and start making moves toward dealing and keep making moves toward dealing. People stay calm because hostess/staff has it under control. People pitch in because hostess/staff is making a clear suggestion by doing.

Making moves in a way that other people know they can make those moves means now you're hostess/staff/leader.